Returns Policy

We understand that returns may be necessary from time to time, and we’re committed to making the process as smooth as possible.

To initiate a return, please contact our support team through the Contact Us page within 30 days of receiving your order. To help us resolve your request quickly, please include the following information:

– Name on the order
– Order number
– A clear description of the issue
– Photos that clearly show the problem
– Whether you prefer a replacement or a refund

Important Note:
We are not responsible for errors made by the customer, including typographical mistakes, incorrect image uploads, or wrong product selections. Please review your order carefully before submitting it.

For full details, please refer to our Return Policy below.

Return Policy

We accept returns for non-sale items within 30 days of delivery. To be eligible for a return or exchange, items must meet one of the following conditions:

– New and unused
– Slightly used, but unwashed, with original tags attached
– Accompanied by the sales receipt

Please review the guidelines below for detailed return criteria and exceptions.

Returns Shipping:

Free Returns on Damaged or Defective Items

We offer free returns for products that arrive damaged or defective—it’s part of our commitment to quality and customer satisfaction.

Return cost: $0.00

If your item is damaged or defective, simply contact our support team within 30 days of delivery, and we’ll take care of the rest. No return fees, no hassle.

Returns Procedure:

Once you’ve contacted [email protected] and received approval along with the return address, please follow these steps:

1. Prepare your return package
   Include a printed copy of your purchase confirmation email along with all items you wish to return.

2. Ship the package
   Send your return using your local post office or a trusted courier service. Be sure to provide us with the tracking number once the package has been shipped.

3. Confirmation and processing
   After we receive your return, you’ll receive an email confirming its arrival. We will then notify you regarding the approval or denial of your refund request.